Terms Of Use
Welcome to KAAYRAZ
Introduction
The domain name www.kaayraz.com (“Website”) is a site operated by Kaayra Mahila Gruh Udyog Sanstha, a proprietary firm located at Kamathwade Nashik (“Company”). We may use words here to represent us here as Kaayraz and/or Kaayra Mahila Gruh Udyog Sanstha and/or Company.
By using the services on the www.kaayraz.com, you are agreeing to the following terms of service, conditions, policies, etc. (“Terms of Service”) including those available by hyperlink, with our Company, which may be updated by us from time to time. Please check this page regularly to take notice of any changes we may have made to the Terms of Service.
We reserve the right to review and withdraw or amend the services without notice. If you do not agree with its terms, kindly do not use this Website.
Services
Kaayraz.com provides a wide range of services including but not limited to, sell, comment on, promote, and purchase art related products; interact with other members; and receive the benefits of Kaayraz.com‘s product production service including payment processing, transaction handling, product manufacturing, product trading, packaging, order fulfilment and customer service. Usually on a customizable product or a quick buy product the dispatch time is 7-14 days. This time period can increase due to unforeseen and/or uncertain events occurring anyway or acts of God and/or beyond the control of humans and/or us.
Privacy
Our Privacy Policy incorporated by reference in these Terms of Service, sets out how we will use personal information you provide to us. By using this Website, you agree to be bound by the Privacy Policy, and warrant that all data provided by you is accurate and up to date.
The product/services provided on this site are without warranties of any kind either expressed or implied and Kaayraz.com or company disclaims all or any of them to the fullest extent. Kaayraz.com or Company does not warrant that the products/services offered will be error-free or that the defects will be corrected, or that this site or the server that makes it available are or will be free of viruses or other harmful components.
Under no circumstances whatsoever shall Kaayraz.com be liable for any loss of data, lost profits or any damages whatsoever including, without limiting, any indirect, special, incidental, consequential or other damages that result from the use of or inability to use the products/services offered in the site. Notwithstanding the foregoing, in no event shall Kaayraz.com be liable to the user for any or all damages, losses and causes of action (including but not limited to, negligence or otherwise exceeding the amount paid by the user to Kaayraz.com for that specific service/product.
In an effort to provide our customers with the most current information, Kaayraz.com will, from time to time, make changes in the contents and in the products or experiences described on this site. Prices and the availability of items are subject to change without notice. Any prices used on this site may not be indicative of the actual selling prices in your area. We reserve the right to limit sales, including the right to prohibit sales to re-sellers and/or retailers.
All worldwide rights, titles, and interests are legally reserved. The contents of our website and the website as a whole are intended solely for your personal and non-commercial use. Any use of our website and its content for purposes other than personal and non-commercial use is prohibited without the prior written permission of Kaayraz.com . You cannot reproduce, publish, display, modify, sell, or distribute any of the materials from Kaayraz.com.
Pricing
We ensure that all details of prices appearing on the website are accurate, however errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund excluding the amount opted for taxation. The products available on the website are for retail sales, intended for end user consumption and are in no way available for resale.
Additionally, prices for items may change from time to time without notice. However, these changes will not affect orders that have already been dispatched. The price of an item may or may not include GST (or any required tax as per the Indian Govt.’s Taxation Policy) at the prevailing rate for which we are responsible as a seller. Please note that the prices listed on the website are only applicable for items purchased on the website and not through any other source.
Discounts and or Offers
We may occasionally and/or seasonally and/or regularly and/or intermittently provide some discounts or provide some offers like festive offer and/or celebration offer and many more. Decision regarding percentage of such discounts or offers or prices is the sole right of Kaayraz.com or Company. And we are not bound to discuss it with anyone before placing them nor any prior notice required to be given to anyone.
Exactness of the Product
The images of the items on the website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflects the colour of the items. Your items may vary slightly from those images. All sizes and measurements of items are approximate; however we do make every effort to ensure they are as accurate as possible. We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible.
In case of customised products or experiences, there may be a slight variation from the picture/video shown. We shall, however, ensure our best to keep it as close to the photograph/description as possible.
The product specifications (weight, size, colour etc.) mentioned with the product photos is only approximate. Most importantly almost all or few products are purely handmade and/or handcrafted so every other creation can not be exactly the same. Rather this is the specialty of these products as these are specially handcrafted for you or the customers. There may, hence, be a variation in the pictures and the respective products. Kaayraz.com in its absolute discretion, may deliver a similar/alternate product for reasons or exigencies beyond its control.
Delivery
You will be given various options for delivery of items during the order process. The options available to you will vary depending on where you are ordering from. An estimated delivery time is displayed on the order summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. Sometimes, delivery may take longer due to unforeseen circumstances or events. In such cases, we shall proactively reach out to you by email or SMS and/or any other means of communication like phone call and/or whatsapp message etc whichever we feel feasible or comfortable, as are at complete our discretion. However, we will not be able to compensate for any mental agony caused due to delay in delivery.
All gifts can be sent to you, directly to the recipient, or to another address at your request.
Please ensure the correct delivery address with the phone number in your order. Track Order may help you with the delivery status, but still that would be a third party service. We are not responsible for any delays or non-delivery that results from incorrect addresses or in case premises are locked.
We work with various delivery partners and try our best to get it delivered on the date and time requested. However, in certain cases, there could be delays.
Returns and Refunds
We REQUEST you to make a video recording of Unboxing the Product/s you receive from Kaayraz.com without any pause. So that in case of any physical damage to the product, you have to provide us with that uncut or uncensored video, then only we may work on to provide you with product replacement. If you feel the product is defective or incomplete please contact us immediately and we will work out a solution to your satisfaction. Products can be returned within 7 days in case of defects or functional problems,provided you have to submit an Unboxing Video as per narration. You will need to send these back to us to get credit for the amount paid. Returns are not processed for any products that are tampered with, in used condition, or with damaged packaging etc.
Refunds are always made to the person who made the purchase, and if originally purchased by credit or debit card, the refund will be credited by cheque or to the original card / account, within a period of 7-10 working days.
Please NOTE, false and/or notorious claims may be exercised with legal actions.
Intellectual Property Rights
All and any intellectual property rights in connection with the products shall be owned absolutely by the Company.
Law and Jurisdiction
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Nashik, Maharashtra.
Indemnification
You agree to indemnify, defend and hold harmless the Company, its founder, directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs arising from your use of this website, your breach of these Terms of Service, or infringement of any intellectual property right.
Violation & Termination
You agree that the Company may, in its sole discretion and without prior notice, terminate your access to the website and block your future access if we determine that you have violated these Terms of Service or any other policies. If you or the Company terminates your use of any service, you shall still be liable to pay for any service that you have already ordered till the time of such termination.
Disclaimer
In No Event Will The Company Or It’s Representatives Be Liable For Any Damages, Arising Out Of Or Related To Misuse Of Personal Information Of The Customer And The Customer Is Solely Liable For Such Acts And They Are Advised Not To Share Their Confidential Information Like Password, Otp, Credit/Debit Card Expiry And Cvv With Anyone Even Though They Claim To Be A Kaayraz.Com. In Employee. None Of Our Employees Will Ask For Such Confidential Information.